It doesn’t matter if it’s the CEO, board chair or another board member, a smooth and effective communication is vital for any business. However, when it comes to communications between board members there are a few common mistakes which can lead to frustration, confusion and ultimately decreased trust.
Board members often complain about a lack information, getting misled or misled and not feeling valued. This can damage relationships and make it difficult for a board of directors to make sound decisions.
Communication with board members can be accomplished in a variety of ways. Utilizing a portal for board members, email, instant messaging, and video conferencing tools are all great options to help facilitate communication with board members between meetings. This will mean less time to be spent on administrative tasks, and more time to be set aside at the meeting for strategic discussions.
Additionally, it’s important to be aware of the preferred method of communication. Some people are visual learners, while others prefer to read emails or phone calls. This can help you to tailor your approach for different board members, ensuring that they are getting the most relevant information and have their requirements fulfilled.
It’s also important to engage with board members in a timely manner taking note of the urgency of each topic and determining the most appropriate timeframe. For example If an issue is raised that isn’t on the agenda for the next board meeting, it could be best to defer the discussion until a later date.
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